1) orders are placed to our factory in Italy and hence can not be canceled .

2) Order money is paid to our Italy factory on ur behalf. Therefore, a refund will not be possible

3) Goods are insured before sending. Therefore, check for damages on the box before signing the curior receipt

4) sheela coffees will provide all possible solutions in any unusual event to satisfy its buyers

5) All disputes are subject to Mumbai Jurisdiction

6) Above Terms & CONDITIONS will be applicable to all purchases made from sheela coffees